If you have problems with your EVO6000 the fixes below may get you back up and running quickly. If you still need any help or advice please get in touch with us by email, online or by phone. Our details are in the Contact section

       

EVO6000 will not turn on

  • Check your EVO6000 is charged up. Connect it to the supplied charger or a USB battery pack for two hours for a full charge.

EVO6000 keeps making noises

  • Move away from possible sources of interference like high voltage lines, other detectors or electronics.
  • Turn down the sensitivity on your EVO6000
  • Turn on ground tracking or adjust the ground balance on your EVO6000

No sound coming from wireless headphones

  • Make sure the master volume on your EVO6000 is not set to zero.
  • Check that your wireless headphones are turned on and are charged up.
  • Adjust the volume on your wireless headphones.
  • Check that you have Bluetooth® turned on on your EVO6000
  • Ensure your wireless headphones are paired to your EVO6000. If you are not sure if they are paried, repeat the paining process.

No sound coming from wired headphones

  • Make sure the master volume on your EVO6000 is not set to zero.
  • Check that your headphones are plugged in securely and that the headphone indicator is showing on the screen.
  • If your headphones have a volume button or switch, adjust the volume on your headphones.

Bluetooth will not connect

  • Sometimes pairing or reconnecting over Bluetooth® takes time. Allow a minute or so for your EVO6000 to connect.
  • Check that you have Bluetooth® turned on on your EVO6000
  • Ensure your wireless headphones are paired to your EVO6000. If you are not sure if they are paried, repeat the pairing process.